Register as a Customer
Through the Customer Area of our website, via secure access, we provide our customers with all the information relating to their shipments.
From there, you can enter your own internal reference to easily identify shipments, check the status of your goods in real time, receive notifications, view signed delivery notes, DUAs, check invoices or shipment history. You can also request collections and services, obtain quotes and much more.
If you are a customer and do not yet have a username and password to access the GrupaMar Customer Area, you can easily register on our website or by contacting your nearest location or sales representative.
Online Collection Request
We understand the importance of speed when it comes to shipping goods. That is why our customers can request collections quickly and efficiently through their GrupaMar Customer Area.
In this section, you can save your frequently used addresses, retrieve data from previous shipments and enjoy other features to help you manage your shipments.
Once we have received your collection request with the necessary information, the team at the relevant location will arrange the collection and confirm the time slot as soon as possible.
Shipment Tracking
The traceability and control of goods is a key issue in the logistics sector. At GrupaMar, we are committed to providing you with up-to-date information on the status and location of your goods at all times.
Through the Shipment Tracking service, you can track your shipments in real time, and in the Customer Area you will find all the information about your shipment: weight, volume and photos of the goods upon receipt at our facilities taken by our volumetric machine (available for shipments passing through our Barcelona or Valencia offices), delivery note with the recipient’s signature and other information related to your shipment.
Useful Information
– FAQs
Check out our frequently asked questions.
You will find detailed information on a wide range of topics: features of the GrupaMar Customer Area, how to manage your shipments, necessary documentation depending on the destination, transport of special goods, customs procedures, goods insurance, incident management, terms and conditions, and much more.